Tuesday, March 1, 2011

Job Details - Customer Care Executive

Customer Care Executive
Company Wipro BPO
Job Location Pune
Experience 0 - 5 yr/s
Contact Person WIPRO BPO
FC Annex, 1215, Shivajinagar, Pune
Landmark: Lane opposite Fergusson College Gate # 2
Lane adjacent to Hotel Savera, Next to TATA Capital
Contact Person: Diksha Gupta
Ph # 020-66209927
Skills Interpersonal skills, Leadership, Positive Attitude, Presentation Skills, Good Communication Skills, Spoken Languages, English, Hindi, Neutral Accent
Salary 10000-18000 per month
No. of Job Positions 45

Job Description

Support customers via phone. Responsible for resolution of issues faced by the customers.
Identify opportunities for sales (where applicable) and offer the right solutions to the customers.
Quickly and accurately perform multi-tasks like talking, listening, documenting information, seeking information and problem solving.
Work effectively as a team member and facilitate cooperative environment to meet and exceed customer expectations
Candidate Profile

Eligibility Criteria
Age limit 18-45 yrs
Graduate/ Undergraduates (BE/ BTECH/ MCA NOT ELIGIBLE)
Experience - Fresher, Experienced, Lateral
Willingness to work in 24/ 7 work environment.

Kindly WALK IN to one of the addresses mentioned below between 12pm and 6pm.
Documents to be carried for the interview
2 passport size photographs in color
2 printed copies of your resume
1 photo identity proof (original + photocopy)
Experience & Educational certificates (original + photocopy)
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